Language focus: myths, facts, and modals
Language focus: myths, facts, and modals
In this part, you will see how we use should, must, and can’t to talk about workplace expectations, and how to politely disagree with myths.
1. How we use should, must, and can’t
We often repeat myths with very strong language (“You must”, “You can’t”). Facts usually sound more balanced and realistic.
| Modal | We use it for | Example (workplace) |
|---|---|---|
| must | Strong rules, safety, or law. Not just someone’s opinion. | You must follow safety rules when you use this machine. |
| can’t | Something is not allowed or not possible in this situation. | You can’t work in this role without a valid license. |
| should | Good advice, a helpful guideline, or what is best in most cases. | You should reply to customer emails within one business day. |
When we confuse myths with facts, we often use must and can’t too much. In this course, we practice using strong words only when they are really needed.
2. Polite disagreement: responding to myths
Sometimes you will hear a myth in the workplace. You may want to disagree, but in a respectful way. These sentence frames can help.
Level A: Simple frames
- I understand that idea, but in reality…
- People say…, but I think we should…
- I see your point, but I believe we can…
Example: People say you must work late every night to keep your job, but I think we should have a balance between work and family.
Level B: Adding context
For a more advanced answer, you can also show that experiences are different in different places.
- In some workplaces…, but in others…
- In my experience…, but I know that in other places…
Example: In some workplaces, people say you must speak “perfect” English, but in others they focus on clear communication and respect, even if you have an accent.
Next, you will answer a few quick questions about the table and write your own polite disagreement with a myth, using should or can.